CF
Charles F
1 reviews | Active since Dec 2010
29 May 2018, 09:39
Theft from my account by automatic subscription to services I didn't sign up for.
Theft. Absolutely disgusting. I phoned the UK on my cell and MTN has automatically taken off money for an International Calling Bundle, as well as signed me up for a Recurring International Calling Bundle. I DID NOT REQUEST EITHER. Not only that, but other than the SMS, there is no information on how to find out what they have signed me up for and how to cancel it. MTN, I expect this to be REVERSED and my money paid back to me.
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Charles F's updateReviewer Update
29 May 2018, 12:06MTN,
I do not call internationally frequently and I do not want to subscribe to any bundles. It is not for MTN to decide what to subscribe me to, and I am not calling any centers for options. I did not commit *****, you did. Remove the bundles and refund my account.
Regards
Charles
CF
Charles F's update29 May 2018, 12:06
Reviewer Update
MTN,
I do not call internationally frequently and I do not want to subscribe to any bundles. It is not for MTN to decide what to subscribe me to, and I am not calling any centers for options. I did not commit *****, you did. Remove the bundles and refund my account.
Regards
Charles