RT
Riley T
1 reviews | Active since Jul 2010
02 Dec 2015, 16:17
Theft for 2nd time this week!!!!!
Bought R160 data. Mtn says I have the data as per computer. I don't. They can't say why and are unhelpful. So I buy anotherR160 data as this is for work. Once again, no data. After my complaint on hello peter I get a phone call. I'm with clients so ask for them to email me so I can give them all the details. IM STILL WAITING!!! Total incompetence once again. I WILL BE SHOCKED IF THIS IS CLEARED UP IN 2015. ANY BETS?
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Replies (1)
MTN South Africa's replyOfficial
07 Dec 2015, 13:49Hello Rileyj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the data bundle was loaded on your sim. You have been making use of it.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the data bundle was loaded on your sim. You have been making use of it.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply07 Dec 2015, 13:49
Official
Hello Rileyj,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the data bundle was loaded on your sim. You have been making use of it.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the data bundle was loaded on your sim. You have been making use of it.
Regards
Thabelo
REQ:***
Best regards,