CG
Cameron G

1 reviews | Active since Feb 2020

15 Feb 2020, 13:57

Theft by REYCREO

Received an sms for a monthly subscription for Reycreo at 7am in the morning. While I was sleeping no less. Never subscribed or gave permission to do so.

Canceled subscription but dialing 135 at 9:30am when I read the sms that came through.

Again at 12:21pm got another subscription confirming payment for a monthly subscription to Reycreo. Again canceled and changed my subscription settings on 135.BUT they have charged me R18. This may not seem like a lot but it is blatant theft. I have not subscribed nor given autherization. THIS IS A **** that needs to be stopped.

So I call the call center at mtn to speak to a service consultant and got cut off 3 times. I never got to speak to a consultant at all eventually

Service from MTN is shocking and it seems like Reycreo has been doing this for over a year and it is not been addressed by MTN.

I would like my money back and a call from a service consultant to explain to me what they are doing about Reycreo.

Regards Cameron

0
Replies (0)