CA
CARISSA A

1 reviews | Active since Sept 2015

17 Sept 2015, 14:48

THEFT AT ATM PURCHASED 1000 AIRTIME FROM EWALLET

i am an ewallet form fnb user. today while trying to access R1000 in my ewallet the ATM had no funds. I did not cancel the transaction and left..A miserable ***** behind me had stepped in and decided to buy R1000 airtime on his own behalf thinking xmas was early , taking=ng into consideration that was the last 1000 i had to buy milk, nappiies, food and petrol for the month.<br> the user cell number *** had rewarded himself and walked away with a fantastic unlimited blerry 1000 worth of my nappy milk money to his advantage...<br> i called fnb who gave me the number, i called MTN service provider as well and the only thing advised was to report the fast finger dude for theft and wait for better days ...<br> i would have blocked the sim and revered that transaction if i had my way... however south African working community helping the needy CANT DO A DAMN THING ABOUT THAT.<br> FNB CANT REVERSE THE FUNDS AS THE GREEDY ******* TOOK ALL I HAD FOR MAYBE HIS HOT CHATLINE TELEPHONICALLY- I MEAN REALLY! HOW CREATIVE<br> MTN ADVISED THAT I GO TO THE POLICE AND LAY A THEFT CHARGE AND THEN WHAT... RUN AFTER THE FREAK.. BETTER STILL STALK THE IDIOT AS I HAVE HIS NUMBER... HELP I NEED MY MONEY THAT WAS TAKEN.

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Sept 2015, 08:52
Official
Hello CARISSAHANNES,

Thank you for your post

Apologies for the inconvenience experienced.

The funds in question were ****** through a fnb service. Mtn can not reverse the transaction as it was done through a different service provider.

We are terribly sorry for the inconveniences that you have experienced as a result of this.

Warm Regards
Ntebaleng
REQ:***