GS
Gary S
1 reviews | Active since Nov 2011
28 Nov 2019, 11:14
Theft
I have been advise that I have been subscribed to MTN Gamer + and will charged a daily fee and if I want out I must unsubscribe. Considering I never subscribed for this service or opted in... This is blatant theft and *****.
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Replies (4)0
Replies (4)GS
Gary S's updateReviewer Update
01 Dec 2019, 09:19******* response. I do not use this phone for browsing, games or Internet. It is generally only used for text messages. I think I would have know if I subscribed to this service. Please send me proof that I opted in or signed up.
GS
Gary S's update01 Dec 2019, 09:19
Reviewer Update
******* response. I do not use this phone for browsing, games or Internet. It is generally only used for text messages. I think I would have know if I subscribed to this service. Please send me proof that I opted in or signed up.
GS
Gary S's updateReviewer Update
01 Dec 2019, 09:21This also explains why my prepaid top up money ran out shortly after topping up. I couldn't understand it until I got the sms informing me that I was now subscribed to this service.
GS
Gary S's update01 Dec 2019, 09:21
Reviewer Update
This also explains why my prepaid top up money ran out shortly after topping up. I couldn't understand it until I got the sms informing me that I was now subscribed to this service.
GS
Gary S's updateReviewer Update
01 Dec 2019, 09:21This also explains why my prepaid top up money ran out shortly after topping up. I couldn't understand it until I got the sms informing me that I was now subscribed to this service.
GS
Gary S's update01 Dec 2019, 09:21
Reviewer Update
This also explains why my prepaid top up money ran out shortly after topping up. I couldn't understand it until I got the sms informing me that I was now subscribed to this service.
GS
Gary S's updateReviewer Update
01 Dec 2019, 09:22MTN's "private response"
MTN South Africa 's reply:
28 Nov 2019, 20:29
Thank you for your post.
We sincere apologized for any inconvenienced caused.
We have sent the complaint to the prepaid department to assist with the removal of the content services. Please contact them as well for assistance, 135 from your device, option 0 to speak to a agent on the floor they are available for 24 hours.
Content service:
SDP CMO HUAWEI TECH AFR H-SDP
Content services cannot be activated by MTN, this service is activated by the user of the device, via Internet connections.
Kind Regards,
Alice van der Merwe
MTN South Africa 's reply:
28 Nov 2019, 20:29
Thank you for your post.
We sincere apologized for any inconvenienced caused.
We have sent the complaint to the prepaid department to assist with the removal of the content services. Please contact them as well for assistance, 135 from your device, option 0 to speak to a agent on the floor they are available for 24 hours.
Content service:
SDP CMO HUAWEI TECH AFR H-SDP
Content services cannot be activated by MTN, this service is activated by the user of the device, via Internet connections.
Kind Regards,
Alice van der Merwe
GS
Gary S's update01 Dec 2019, 09:22
Reviewer Update
MTN's "private response"
MTN South Africa 's reply:
28 Nov 2019, 20:29
Thank you for your post.
We sincere apologized for any inconvenienced caused.
We have sent the complaint to the prepaid department to assist with the removal of the content services. Please contact them as well for assistance, 135 from your device, option 0 to speak to a agent on the floor they are available for 24 hours.
Content service:
SDP CMO HUAWEI TECH AFR H-SDP
Content services cannot be activated by MTN, this service is activated by the user of the device, via Internet connections.
Kind Regards,
Alice van der Merwe
MTN South Africa 's reply:
28 Nov 2019, 20:29
Thank you for your post.
We sincere apologized for any inconvenienced caused.
We have sent the complaint to the prepaid department to assist with the removal of the content services. Please contact them as well for assistance, 135 from your device, option 0 to speak to a agent on the floor they are available for 24 hours.
Content service:
SDP CMO HUAWEI TECH AFR H-SDP
Content services cannot be activated by MTN, this service is activated by the user of the device, via Internet connections.
Kind Regards,
Alice van der Merwe