THE WORST YOU CAN FIND!

I OPENED A CONTRACT WITH MTN IN OCT15, I TOLD THE GUY THAT HELPED ME I WANT A TOP UP AND HE DID HIS OWN THING ANYWAY, I RECEIVED AIRTIME AND DATA WHICH I DID NOT USE IN FULL AND THEY REVERSED IT AND STARTED SENDING ME SMS'S SAYING I WENT OVER MY LIMIT AND ****, I THEN WENT TO THE STORE AND INFORMED THEM THEY TOLD ME THE GUY WHO CAN HELP ME IS NOT THERE BUT THEY WILL INFORM HIM ABOUT MY QUERY, NO ONE GOT BACK TO ME REGARDING THAT QUERY THEY PHONED ME AFTER A WEEK TO ASK IF I CAN SCAN IN THE CONTRACT TO THEM COZ THEY DID NOT HAVE A COPY ON THEIR SIDE, THEY BASICALLY GAVE ME THE PHONE AND THE CONTRACT AND THEY HAD NOTHING, I THEN MADE ARRANGEMENTS WITH THEM AND TOOK THE CONTRACT TO THEM TO SCAN AND WHEN I GOT THERE NOBODY KNEW NOTHING ABOUT THE CONTRACT OR MY QUERY. THEY MADE COPPIES OF THE CONTRACT AND PROMISED TO GET BACK TO ME AFTER TWO DAYS, THEY CALLED AFTER 2WEEKS THAT THEY NEED THE CONTRACT, I WENT TO MTN AGAIN AND THEY SCANNED THE CONTRACT BUT STILL DID NOT SORT OUT MY PROBLEM WITH THE AIRTIME AND DATA. I WANTED TO CANCEL EVERYTHING AND WAS TOLD THAT IT WILL BE OVER R9000, THEY ARE DEDUCTING MONEY FROM MY BANK ACCOUNT WHEREAS I ARRANGED FOR THE FIRST PAYMENT IN JAN16