THE WORST SERVICE PROVIDER AWARD GOES TO MTN !!!!!
<p>I moved over from a MTN prepaid to contract and I am on my 3rd day with a new phone I can't use and I contract I cant access because apparently my SIM swap hasn't been done... (WHICH I SPECIFCALLY REQUESTED 3 DAYS AGO) so on day 3 of waiting I have been told it will take up to another 24 hours... I am traveling tomorrow and now I will need to travel with 2 phones for what!?! Because my service provider is rediculous and un helpful!!!</p> <p> </p> <p>THIS IS NOT THE WAY TO KEEP LOYAL CUSTOMERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Good, promt and REAL service does not exist for MTN. </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the SIM Swap was successfully processed and activated on the network.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the SIM Swap was successfully processed and activated on the network.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***