The worst service in the name of worst service

If I could give a negative rating I would. I have never in my life experienced such horrific service. It is so bad. You hold for hours for customer service (in my opinion with the hope that you give up and drop the phone or run out of airtime). When you do eventually get to a customer 'champion', the 'champion has no clue about anything or put you through to someone that could hopefully assist you, you hold for a further 24hours or my best and most experienced, drop the call on you. Please don't bother emailing, you will get hundreds of reference numbers with no solution. Hello Peter is my last resort that hopefully, maybe, praying that just one person @MTNBusiness cares about their customers and call me back to assist with a year old's query. *** if anyone cares.