The worst service I have eve encountered.

<p>I am posting this complaint in a desperate attempt to resolve the issues that I am experiencing with MTN. Needless to say, I am appalled at the lack of service I have received, as well as the general lack of professionalism and concern on the part of MTN consultants.</p> <p>I am a new client of MTN, having taken out a contract which became effective on the 31/03/2017. Upon activation, I was given a portion of the data, minutes and sms amounts. However, I have still not received my data, minutes and smses for the month of April, with it now being the 13th of the month already. In addition, I have sent numerous e-mails to the customer care department pleading for an answer or a solution to my problem. I have also spoken to more than one consultant regarding these issues, resulting in no help whatsoever or any follow-up done.</p> <p>Upon consulting the MyMTN app, there is an unbilled balance of R 553.38. This amount makes no sense at all as nowhere in the stipulations of the contract does this amount, or any amount even remotely close to that, reflect. Moreover, my debit date is captured as the 25th of each month which is incorrect. It should be set for the 28th.</p>