The worst service I had at MTN, in the long time I have been with them.

I tried to activate my eSIM for my iPhone. I made multiple calls to the call center and everytime I got nowhere. At the end, they asked me to go the their shop. After more than a hour in the Centurion store, trying to do a SIM swap to eSIM, they just manage to deactivate all my SIM's. He asked me to go to Menlyn, to help me to fix the problem, since they can't get it working. At Menlyn they told me it's not supported on iPhone and they can't undo it, because it's still open at Centurion. At that stage the Centurion shop was closed, so they couldn't even call them. This is after I asked them at Centurion, to please confirm or call someone to find out what the issue is. How is it possible that only the ONE person in Menlyn, had a clue what's going on. No one at the call-center or the others shops, could tell met it's not supported on the iPhone!