SP
Sylvester P

1 reviews | Active since May 2016

05 May 2016, 05:09

the worst network ever

I'm an account holder with mtn for the past 20 odd years and it's a disgrace to say they are ******* their customer care and service is rotten recently i had my data an sorry depleted. Twice in a period of two weeks logged the problem went into the centre to date these ******* people never got back to me this happen a year ago as well and to date as well respond bunch of rogues to treat loyal customers with no value

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Replies (1)
MTN South Africa
MTN South Africa's reply19 May 2016, 09:57
Official

Thank you for your post.


We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.


Please supply us with more detail with regards to your query. What was the date date and how much data was lost.


Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.


Regards
Thabelo

REQ:***

Best regards,