1 reviews | Active since Jul 2013
The worst network ever
Not the first time something has happened but it seems like every time I buy a network bundle my service either goes off or it says I have run out of money. I brought a uncaped at 21:45 last night it shoud expire at 21:45 tonight but it keeps telling me I have run out of funds. When I buy an hour data plan I cant get into the internet at all. So what is the point I mide as well stay with vodacom.
Good Day Byron,
Thank you for bringing this matter to our attention.
We would like to sincerely apologize for the long delay in our response, there has been an error with the Hellopeter site which resulted in a long delay in us receiving some of the posts. Please be assured that MTN believes in giving its customers the most efficient service and these kind of delays are totally against our brand values.
Should you experience the same problem again in future please contact our Customer Care line for Prepaid on 173 or 808 for Contract numbers.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Byron,
Thank you for bringing this matter to our attention.
We would like to sincerely apologize for the long delay in our response, there has been an error with the Hellopeter site which resulted in a long delay in us receiving some of the posts. Please be assured that MTN believes in giving its customers the most efficient service and these kind of delays are totally against our brand values.
Should you experience the same problem again in future please contact our Customer Care line for Prepaid on 173 or 808 for Contract numbers.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,