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vaughn S
1 reviews | Active since Aug 2016
29 Aug 2017, 22:35
the worst network
so i have been with them now for a few years in of witch every time i phone in to resolve my issue they either hang up pr get extremely rude and refuse to help you......... im now sick and tired of this......... i would love for ppl to know how mtn treats there customers who are paying for the services........ so you know what im really not happy
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Replies (3)
MTN South Africa's replyOfficial
31 Aug 2017, 16:36Good day,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department to investigate and resolve your concerns accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply31 Aug 2017, 16:36
Official
Good day,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department to investigate and resolve your concerns accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
vS
vaughn S's updateReviewer Update
31 Aug 2017, 16:53what kind of joke is this? i had just told you i am leaving your netwrok along with all my friends i will make sure of that.....
vS
vaughn S's update31 Aug 2017, 16:53
Reviewer Update
what kind of joke is this? i had just told you i am leaving your netwrok along with all my friends i will make sure of that.....
vS
vaughn S's updateReviewer Update
31 Aug 2017, 16:54what kind of joke is this? i had just told you i am leaving your netwrok along with all my friends i will make sure of that.....
vS
vaughn S's update31 Aug 2017, 16:54
Reviewer Update
what kind of joke is this? i had just told you i am leaving your netwrok along with all my friends i will make sure of that.....