1 reviews | Active since Aug 2024
The Worst Mobile Network in South africa
Welcome to mtn where store employees will dish out information completely different from call centre employees when you service cancelation problems.
Welcome to mtn where you will get billed additional charges just because a long weekend occurred and it's your fault that mtn didn't debit. Despite having sufficient funds to cater for the service being rendered.
Welcome to mtn where a canceled service will be billed despite getting an approved cancelation.
Welcome to mtn where you'll get a **** load of reference numbers stating that mtn has decided to change your cancelation date, just because they can and they don't value customers, especially when you decide to cut ties with them.
Get competent staff that will do their jobs mtn, not these yahoo's. Now I have to call you with my own airtime to resolve **** that should've been sorted out at your store (mtn at cresta mall), the consultant who assisted me with cancelation was Quinton but clearly he didn't do his job.
If I could give it zero stars I would. The Most pathetic service I have ever received. They received their router back so now I am curious as to what we are being billed for exactly. MTN needs to be shut down!!
