THE WORST INSURANCE EVER

WORST WORST WORST CELLPHONE INSURANCE EVER. I SUBMITTED A CLAIM ON THE 15TH SEPTEMBER 2025 TILL TODAY 01 OCTOBER 2025 THE CLAIM HAS NOT BEEN ACTIONED, PROOF OF PAYMENT FOR EXCESS WAS SENT AND EVERY DAY I CALL THEY HAVEN'T UPDATED. THEY HAVE NO SENSE OF URGENCY AND THEIR COMMUNICATION IS VERY POOR, ONE HAS TO CALL THEM EVERY SINGLE DAY FOR UPDATES. NEVER MISSED A PAYMENT AND YET MY CLAIM HAS BEEN DRAGGING FOR WEEKS NOW. I WONDER HOW LONG DOES ONE HAVE TO WAIT UNTIL THE PHONE IS FIXED UPON COLLECTION.