THE WORST CUSTOMER SERVICE EVER!!!

So Farhaana...you gave me such nice responce on the 1September,all to realise you were just wrote of what you saw on the system. I also worked in the customers department and I would suggest you 1st do a follow up with the branch before you respond to your customers on hellopeter. im UTTER DISAPPOINTED in the service I'm from MTN garden route mall. I still get Nasty massages from you guys stating my account is overdue but where the hell is the money you guys need to credit me for over paying? I'm so fed with you guys I truly doubt that I'm going to continue upgrading with you guys. I'm not going to let you guys destroy my flippen credit record get you ****in order!!! And I still don't have a copy of the contract I upgrade to in December. I'm not accepting and written response I request to be called by the highest authority. Please sort this out or will take this further! oh just so you know my package is still NOT up to date as I'm still paying my old tarifff. And please call the person responsible before you contact me!! I'm so sick of you guys,ITS NOT EVEN FUNNY.<br>