THE WORST CUSTOMER SERVICE EVER!!!

To who ever 'Hopefully' going to resolve my problem<br> This is a query going on now four 8 months, Yes 8 MONTHS!!! I uprated in December then two months after my upgrade I realised that I'm still paying the old tariff...I went in immediately and questioned why they noticed that I upgraded but apparently the migration never went through...so the consultant request my contract I showed what paper work I was given then the stated that it want my contract then I stated that it was the only paper work that was given to me. so they request that I come in when Wendy is in the person who help me with the contract, which I think is pathetic. then when I do speak to her she noticed that my account was still on a open line and I clearly stated that I wanted a my choice top up when I upgraded. then she informed me that I went over my data use limited. you tell me who's problem it is? my account was suspended a couple times. she stated that will be sorted as soon as possible and I will be refunded. 6 months later still over paying just for me to be able to use my data and my line not to be suspended. I spoke to acting managers Lindy and Jaques And more problems just comes! I'm FED UP!!