1 reviews | Active since Nov 2016
The worst cellphone provider that will reap you off with their expensive data and none service!!!
MTN doesn't value their customers, can't wait for my contract to end so that I can cancel it. Im done with MTN. last month I got a shock when my mtn debit order of R490 was now R3421,56, I then called mtn and I was advise its for roaming in November, I went to Mozambique for about 4 days, to my understanding I requested for my limit to be set to R1.00 because I didn't surprises of having to pay more than my normal debit order. I remember I made one call while I was there and after the calls I was charged from my monthly minutes and now to my surprise I was charged separated. I only payed MTN my monthly debit order after their debit order of R3421,56 bounced and I had to pay the bank fees for a bounced debit order. I then made a payment of R500 which is what I normally pay them monthly. I called MTN and requested a statement from the agent and on the statement it doesn't show what I was charged for since I didn't subscribed to itemized billing. on the 12th I then went to MTN website to log a complaint requesting that they send me the itemized billing so that I can check what I was charged for and received an email saying they will contact me within 8 hours to this date nothing. Ref:#*** Today I receive an sms saying MTN has suspended my ability to make outgoing calls due to non payment? Please can someone looks at this and give me a call back as I'm fed up with MTN and just dont have the time to call your useless call centre?
