EM
Eugene M

1 reviews | Active since Mar 2015

27 Mar 2015, 15:17

THE WORST CELLPHONE COMPANY IN THE WORLD

Mtn never deducted the debit order off my account for one month and the account then fell into arrears and they suspended my line. I then made an arrangement to pay the account off in 2 months with the first payment being made in cash last month. I went to MTN as the account is still not activated only to be told that i am no longer on their system as they have cancelled my contract and must then phone 808 to find out what is happening with my contract. I have made numerous calls from my office phone (which i pay for) and have waited for 45 minutes with no response to the calls i have made. 45 minutes x 5 days = 225 minutes of my life wasted on the worst cellphone company in the world and i am no further in getting my problem resolved.!!!!

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Replies (1)
MTN South Africa
MTN South Africa's reply28 Apr 2015, 14:15
Official
Hello AngryEugene,

Thank you for posting.

Please accept my apologies for any inconvenience caused as a result of this. Rest assured it was not our intention to dissatisfy you in any way.
Our records show that account was reactivated and a payment arrangement was created.

Regards ,
Lawrence

REQ: ***