CK
Camila K

1 reviews | Active since Nov 2011

06 Jun 2017, 10:31

THE WORST CELL PHONE SERVICE PROVIDER

<p>I AM TIRED OF WAITING FOR THE CONTRACT I CANCELLED MORE THAN TWO WEEKS AGO TO BE CANCELLED.</p> <p> </p> <p>MTN HAS THE WORST CUSTOMER CONTACT CENTRE AS NO ONE GETS BACK TO YOU. I EVEN COMPLAINED ON HELLO PETER WITH A RESPONSE ON HELLO PETER BUT NO ONE EVEN BOTHERED TO FIND OUT HOW THEY CAN ASSIST ME,</p> <p> </p> <p>THIS IS EXACTLY WHY I WILL BE LEAVING MTN COMPLETELY.</p> <p> </p> <p>YOU SUC****!!!!</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Jun 2017, 20:26
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

Complaints Management Team
Reference Number: ***1