The worse service provider

I have been requesting via email assistance for months with my account & on-line self-service. Not receiving statements! Keep on getting text messages that I need to pay outstanding amounts yet I keep on paying without a statement. Phone has been suspended for days now despite the fact that I have paid and cannot get hold of anyone on the telephone numbers given on the website. The call centre calls are being cut off before talking to anyone and emails are never responded to. I am disappointed and disgusted with MTN. Have been a loyal customer for years and this is the kind of service one get. Its shocking!!!!