MB
Muhammad B

1 reviews | Active since May 2016

23 May 2016, 07:21

The worse network to deal with!!!!

<p>Hi guys</p> <p> </p> <p>I just like to put on record that mtn is holding me hostage.</p> <p> </p> <p>I am past way 24months contact period and on a month to month, I am trying to cancel my contact for the past 3 months now, but they refuse to release me, now every month I gotta pay mtn for nothing</p> <p> </p> <p>Please think twice before going mtn</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply24 May 2016, 16:50
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

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