NN
Nonto N
1 reviews | Active since Dec 2013
02 Apr 2016, 02:32
THE WORSE NETWORK SERVICE PROVIDER EVER
My phone has been locked for two months, i can't make calls. I've been to a MTN Store, I've called the customer service line 808, I've logged a report with Hellopeter on the 5th of March and someone called Ayanda who gave me *** called me on the 7th and told me tha they're working on my query. Almost a month later and my query hasn't been resolved. Like what is one suppose to do now??? Can anyone help me? I am sick of this. If no one can help, than can i cancel my contract and no i will not pay for the settling amount. Like I'm more willing than anything to give the handset back. Your service is disgusting.
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Replies (1)
MTN South Africa's replyOfficial
04 Apr 2016, 18:43Hello Nonto.c,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply04 Apr 2016, 18:43
Official
Hello Nonto.c,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***