THE WORSE CUSTOMER SERVICE EVER!!!!

MY PHONE WAS ****** 2015-08-07, SO I WENT TO MTN GALLERIA & WAS TOLD THEY CAN ONLY SUSPENDED MY ACCOUNT, DUE TO THE FACT IT WAS A LOAN PHONE, AND ALL I HAD TO DO WAS GIVE THEM THE REFERENCE NUMBER WHEN I CONTACTED THE CALL CENTER. UNFORTUNATELY IT WAS A LONG WEEKEND, SO I COULD ONLY GET HOLD OF THEM THE TUESDAY, WHICH I DID. I CALLED *** GOT HOLD OF THE RECEPTIONIST/FRONT DESK AND EVERY TIME SHE TRIED TO TRANSFER ME THE CALL WOULD CUT. SO I EVENTUALLY SENT AN EMAIL ***, BUT CLEARLY ALL THAT WAS IN VAIN, BECAUSE TO DATE MTN HAS NOT RESPONDED TO ANY OF MY MAILS & THIS IS NOT THE FIRST TIME. WHEN I NEEDED MY PHONE REPAIRED IT TOOK THEM 3 MONTHS TO COME AND PICK IT UP TO BE TAKEN FOR REPAIRS, WHICH I STILL HAVE NOT BEEN GIVEN BACK EVEN THOUGH MY EXCESS WAS PAID 2015-07-31 AND PROOF SENT SAME DAY... <br> WE REALLY NOT TAKEN CARE OF BY MTN, WE PAY OUR CONTRACT DILIGENTLY, BUT STILL GET *** SERVICE.... WHAT ARE WE REALLY PAYING FOR?????<br>