The worse connection...

<p>I had logged a request to convert my contract to prepaid as my contract was up and i wanted to port to FNB as I was fed up with MTN! I couldnt get through to their call center so I decided to log the call via the self-service portal. This in itself took 1 week to resolve. I then needed to port to FNB and called 173, I was told that I needed to call ********** 173. This number seems to either be a hoax or all the staff are not working. I am literally trying to get through from the 16 Sep and the line is permanently busy. I work in call-center management and I'm very aware about hold-time etc. This number is definitely not functional and I won't be surprised if no one from MTN contacts me to resolve this.</p>