1 reviews | Active since Feb 2012
The worse connection...
<p>I've taken two contracts with MTN for two I-Phone 7's. This was done in Oct 2016. I had then app**** for the insurance 1500 cover. 2 weeks later I received feedback that the one phone was covered but not the other. I am still waiting after numerous emails,calls and visits to the Bluff store. No joy!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***