The weakest response ever to a call

The complaint was about a non integrated service and bad service as a pay service streaming on MTN was just cut off. This is how MTN responds. it is so weak it is actually funny. Do you really think that your (ex)customers are this stupid to accept such a response. <br> You failed! <br> Please MTN, review your responses before posting it on social media!<br> <br> <br> <br> Thank you for your post<br> <br> Please accept our apologies for the inconvenience experienced.<br> <br> Kindly be advised that when an MTN prepaid MSISDN has not made a chargeable call for 90 days the sim gets deactivated. To keep your cellphone number active, you need to make a call, send an SMS or MMS or load an airtime voucher every 90 days with MTN Access4Life. For more info about call 083173<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards<br> Nompumelelo<br> REQ:***