The thing MTN hates the most is Customers! A decades old customer and can't get help for love or money!

I have been an MTN customer for decades and despite the abysmal coverage and poor uptime of MTN compared to other service providers I decided to stay with MTN when it came to my contract renewal. All I was wanting was to switch my phone from one of my companies to another. I had forgotten just how shocking the service actually is at MTN stores. I wasted 45 mins waiting to get helped at Rosebank only for the agent to tell me that they don't handle business accounts and that I need to go to Sandton or Hyde Park. Then I go to Hyde Park who laughed at how bad the service was a Rosebank and sadly their service is now equally shocking! I haven't even managed to get through the company switching process yet let alone renew my contract and promises to call me back are simple never followed through. Clearly the very last thing MTN are interested in is a customer since they are brimming with their own arrogance!