1 reviews | Active since Dec 2016
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<p>The following 5 days I've been trying to buy a special offer I've beem buying for almost 3 months (weekly) but for some idiotic reason I'm not allowed to do it this week ... I'm so ****ed can someone please fix this pain in the ass.</p>
Good day Sinead Grobler,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it caused.
Our records show that on the 3rd, 7th and 11th of December, you were able to purchase the Weekly data bundles. If you continue experiencing problems when purchasing the Weekly data bundles, please contact our Prepaid Call Centre on 173 which is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Good day Sinead Grobler,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it caused.
Our records show that on the 3rd, 7th and 11th of December, you were able to purchase the Weekly data bundles. If you continue experiencing problems when purchasing the Weekly data bundles, please contact our Prepaid Call Centre on 173 which is a free call from an MTN number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***