The Shocking Service From Mtn Continues

I complained on Hello Peter almost a month ago on February 16th about not receiving my minutes for the month of February. After waiting 10 days I eventually received a message back from MTN on Hello Peter saying I would be credited with the new billing on the 1st of March, which didn't make sense since I didn't receive any minutes for the month of February. Eventually I received minutes in the middle of February, Finally! Come the beginning of March as I thought, I received nothing, no minutes data or SMS'. What is going on?Please can somebody explain to me how a huge corporate company like MTN can behave like this. I have been into the MTN shop since the beginning of March and once again nobody can help me. The same lady in the shop Jocelyn has been emailing & holding on the line for 6 hours at a time. She has had no response from MTN what so ever and has said there are at least two other people who are having the same problem and nothing is being done about it. Our company has emailed Matebello from MTN who handles corporate accounts and no response. THIS IS SHOCKING SERVICE! How can I deal with this issue when nobody is helping me? What about the Consumer Protection Act?