The service sucks....

I have been struggling to get assistance from MTN Mafikeng Mall branch since December 2017.I was told I am due for upgrade but when I ask for a certain phone on the catalogue,I was told the phone is out of stock & it cant be ordered.All the phones I asked for,were out of stock.I was told that my phone will have to be ordered.I gave out my details & still today,nothing.I went to the Megacity branch & to my surprise,they have always had stock.Unfortunatelly I had already made alternatives to get a phone.I was always laughed at when I went there & was sent from pillar to post to no assistance.The consultants there made me think that they are doing me a favour or what because I pay on a monthly basis & have never skipped any payment for them to give me such a bad service.

A guy by the name Siphamandla Dube from head office hung up a phone on my ear while I was enquiring about my airtime.I really feel MTN has failed me so much that I am even thinking of taking my business somewhere else....I sure have received the WORST SERVICE ever since.SIPHAMANDLA DUBE does not have customer service,he should be taken for training