The real covid virus

I'm disgusted, frustrated and totally in shocked. I took out a contract with you guys last month MTN home 60G @ R399. I downloaded the app to have view of my information. Earlier this month I saw a bill of R1231.00 and I brought it immediately to your attention on Facebook. You advised me that it's to early to tell if that is a bill and I made you aware of the amounts I agreed to and the amount reflecting on the app. You said wait for the end of my bill run then they can determine. End of bill run. I escalate this matter and only for you to come back and bluntly tell me this bill is correct. I feel so stupid for trusting to do business with you it sounded so simple there is a product for a price I work out my budget and and agree that it will work for me. Only to find you deducted all my money I havent bought my child nappies I have to go borrow money to make up for the money I lost. U don't give me proof nothing to say how my bill was charged at R1231.00. I cant accept this I want to cancel this I will not let my family suffer and you billionaire companies take my hard earn money during a pandemic which is already depressing you guys have no moral compass.