The ongoing saga of MTN (RESOLVED!)

Eventually after exactly a month my issues with MTN were resolved. This is after being blocked and getting NO support from their so-called helpline: 135. On the positive side: Thanks to the MTN Ladybrand branch agent who worked relentlessly on these problems, and solved the problems. It seems as if the agents are more dedicated than the mother company who have idiots working at 135 and in NO sircumstance will anybody EVER manage to speak to a more senior person to "Brighten up your day". This slogan is as big a joke as is MTN support.