JS
JAYESH S

1 reviews | Active since Mar 2011

25 Sept 2019, 13:46

The nightmare continues

Days on end with your call centre and not a single agent can assist with data share, linking of numbers, all they can do is verification, transferring calls to wrong departments and the usual cutting of calls. I've spent a lot time assisting them on how the mtn app works. It is not my job to educate them how linking numbers work. I need my numbers linked on my profile, please assist.

0
Replies (1)
JS
JAYESH S's update27 Sept 2019, 10:07
Reviewer Update
Dear Alice,
Let me simplify it for you, I want to link the numbers on my mtn app so I can monitor my balances. Should you require further clarity please do not hesitate to call.