KS
Konrad S

1 reviews | Active since Oct 2017

30 Oct 2017, 11:14

The new level of low service levels: MTN lowers the bar!

As an almnost 50 year old consumer, I have never encountered the low levels of customer service this company provides. I was one of their first customers many years ago, but the 808 service centre is now staffed by zonbies with no inclination or ability to solve a query. How do you run a corporate service where you are unable, four days after the close of a billing period, tell a paying customer what he was billed for? Just ridiculous! Time to move on from this collective of idiots!

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