The MTN WiFi Router Deal for R399 is a ****!!

The home WiFi router deal for R399 is the BIGGEST **** by MTN. I got this router contract on the 8th of July 2023 and it worked perfectly until 8 August when they were supposed to load data for the new month, on 5th August money was deducted from my account but no data loaded, I went to the nearby branch and was told the problem is affecting most users and they’re working on it. It’s the 14th today and no data still, the customer service numbers don’t help because options given don’t cater to the router queries.