1 reviews | Active since Sept 2014
The MTN saga continues. v3
Third complaint, same thing.<br> <br> You reverted for some unknown reason to my account details I had on file from 2001.<br> <br> This resulted me being millimetres away from being blacklisted - which I luckily caught days before that happened.<br> <br> I am unable to pay my accounts, and all of a sudden with no warning you put me on a cash account. So again I am 2 months in arrears - no notification.<br> <br> I have given my contact and debit order details numerous times.<br> <br> I have reported you on Facebook, on Hellopeter, no change.<br> <br> And now you have sent confidential details of my account to another person's email address.<br> <br> I have tried cancelling my account just to get rid of the ****roach which MTN is, you over inflate the buy-out with almost 100%.<br> <br> Your incompetency just proves time and time again why your share has dropped with more than 18%, and why you have so many unsatisfied (more like disgruntled) clients.<br> <br> Utterly pathetic. There are no words for you.<br> <br> Let me guess - you are going to try to call me on this problem line again. IT IS A DATA LINE!!! YOU CAN SEE THAT ON THE CONTRACT. ONLY CHUCK NORRIS CAN CALL SOMEONE ON A 3G ****LE!!!<br> <br> Follow your emails, or respond to my Facebook PM!!
We are truly sorry for any inconvience caused and for the breakdown in service experienced.
Your payment method was automatically changed to cash after your debit order returned twice in a row. This is a safety mechanism that is built into our billing system.
Kindly note to avoid the line being suspended you will need to make a payment for the arrears amount of R241.99.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvience caused and for the breakdown in service experienced.
Your payment method was automatically changed to cash after your debit order returned twice in a row. This is a safety mechanism that is built into our billing system.
Kindly note to avoid the line being suspended you will need to make a payment for the arrears amount of R241.99.
Regards
Tim
MTN Complaints Management Team: REQ:***
