THE MOST WORSE COMPANY AFTER THE GOVERMENT

The most pathetic company in south Africa. Yesterday i upgrade at the local branch in Kroonstad Freestate, fortunately there is only one MTN outlet in Kroonstad.The frustration to finally get my phone back after submit it for data transfer between the old and new phone, which was suppose to be 30 minutes end up in 4.6 hours later only, yesterday after noon i tried the MTN 135 way, then there was the option upgrade/cancellation, due to the fact that i upgrade yesterday, the option was not avaible for cancellation , this morning morning the pathetically MTN was offline and i have to wait another 2 -4 hours to phone back,finally after lunch i phone again i was transfer to a another operator who make it clear i must contact the local store to get the area manager number, looks this number by the Head office is high confident, i got ref nr 1 -*** to show this case is been closed, why are MTN not close themself, this is the most worse outlet i ever see, in the past 12 years i saw so many staff changes, nobody is there longer for 2 years, but i'm now sick and tired of MTN excuses of why the customer have no rights according to the Consumer act. this is not the first time i report this outlet in Kroonstad to MTN. This make me to take the decision to stop the contract i yesterday receive, ACCORDING TO THE CONSUMER ACT, i have 7 days to do this, but today i was reject this rights. but it show to me that MTN is feeling Nothing for it's consumers.