1 reviews | Active since Nov 2012
THE MOST USELESS CELLPHONE PROVIDER EVER
i am sick and tired of MTN , they never do anything right i am a PAYG client and i always buy airtime and data, lately it keeps telling me i dont have data even though i do, i always always have data that i buy myself via onluine banking. i call thhis mornin g to ask why cant i use my data they told me i have midnight express , i would never buy midnight express data how retarded. The call centre told me its a promotion if it is i dont remember receiving any communication saying is a promotion and if its not my data not working , the network sucks i mean every area. How useless can this network be though, i hope alot of people port out and go to anetwork that value customers. I STILL SAY MTN IS USELESS NO MATTER WHAT YOU DO< YOU WILL NEVER BE THE BEST EVER IF YOU KEEP ON DOING THINGS THAT ARE NOT CUSTOMER FRIENLY, AND YES I AM PORTING OUT...VERY ANGRY EX TO BE CLIENT
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly populate the below template list, and forward the completed mail to our Coverage hub on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
All MTN numbers in household,(if your query relates to a business please provide ten of the effected cell numbers):
If duplex, on which level is the problem being experienced?
If complex, will the body corporate allow an antenna to be installed?
What MTN devices are in use,(make & model):
What signal is currently being achieved,(i.e. EDGE, 3G, HSPA)?
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? Yes or No.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Ayanda
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly populate the below template list, and forward the completed mail to our Coverage hub on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
All MTN numbers in household,(if your query relates to a business please provide ten of the effected cell numbers):
If duplex, on which level is the problem being experienced?
If complex, will the body corporate allow an antenna to be installed?
What MTN devices are in use,(make & model):
What signal is currently being achieved,(i.e. EDGE, 3G, HSPA)?
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? Yes or No.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Ayanda
REQ:***
Best regards,