1 reviews | Active since Dec 2017
The most useless business ever!
Your telephone service to the client is disgusting. I have bee trying to get hold of someone for days to find out when my phone is going to be replaced and no one will help me. I keep getting put onto your recorded waiting line over and over again. It is now my 3rd try with over two hours wasted! Please resolve this for me. How can I rate from 1 to 5 when the service is worth nothing!
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team