The most shocking service ever experienced

I had the unfortunate experience of going to upgrade my three business cell phones!<br> The service I received from MTN is possibly the worst in the cell phone world.<br> They were quick and eager to make me sign the required upgrade documents. However after that the trouble started.<br> None of the staff could understand how the cell phones worked.<br> the SMS services on the new cell phones does not exist! I can receive sms messages and cannot send at all.<br> Firstly the blamed the sim cards then the network then the phones themselves..however still after 12 visits to Rivonia I have no sms service and none of the staff at Rivonia MTN are able to nor want to help me.<br> 12 Lourneys and still no service.<br> Only two of the three cell phones work and they cannot help me blaming everything from the strike to the net work to themselves being very busy!Their phones are not answered and when you are fortunate to reach a consultant they tell you they will phone you back in \ten minutes"...1 month later I am still waiting.<br> They are definitely the most unhelpful unfriendly people I have ever come across in my entire life...whatever you do do not go near MTN"""