The most pathetic and disappointing service for a first time client

<p>I submited my insurance claim on the 9th of June 2016, i have been trying to get hold of MTN via mail and the landline number provided with no success. They keep on saying my claim was approved and i must speak to a consultant but they always put me on hold for 2 hours.</p> <p> </p> <p>If my claim was approved, why do u ignore my emails, calls and not even bother getting back to me as if i am asking you to pay for my contract?You are so quick to debit money for a device i am still waiting for yet your service delivery is poor. Keep on treating your customers like **** and the company will not exist in years to come. Your insurance is pathetic and a set up for failure. I CURSE THE DAY I CHOOSE MTN.</p> <p> </p> <p>The service is really horrific for a first time client. PATHETIC!!! And i wonder if anyonje will even do anything about this. You guys are a major dissapointment</p>