1 reviews | Active since Mar 2014
The Most ********** Service Provider
How is it that MTN Insurance underwritten by GuardRisk are completely useless. The contact number *** rings endlessly. I have proof of this. The phone is not even answered after more than an hour of holding. I am now without a week without a phone. No contact is being made to reassure me that the matter is being attended to all the while I lose time and money chasing after *********** people. How is it that a listed company cannot handle customer affairs. I want a response. today. 29 January 2016. Or else I charge reversals on payments and stop all debits on my contract. I cannot pay for something I cannot use because of you. Try me even more and I will drop my phone off with my Lawyer at 14th Avenue and see how far we go on this one. <br> <br> I am available for contact via email social media or ***. Try me
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***