<p>I received the below hello Peter response regarding my previous complaint.</p> <p> </p> <p>Good day Lerato Mareka,</p> <p>Thank you for your post.</p> <p>We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.</p> <p>Kindly be advised that a credit amounting to R 972.31 has been passed on your account.</p> <p>Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.</p> <p>Regards,<br />Ayanda</p> <p> </p> <p>Yet R1758.00 will be required from me on the 25th of August. Why am I still paying so much after that response, I called 808 the same day and they had no idea what I was talking about. This is becoming a legal matter, because not only is this badly affecting my credit record, it's affecting me emotionally. I hate this ****** network, wish I could just throw this thing always or go to cell c for that contract buy out. </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for taking the call, your outstanding balance after your account was invoiced on 2016-08-13 is R 623.92. We have emailed you your account statement reflecting the credit that was passed and your outstanding balance, reference number: ********** 2.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for taking the call, your outstanding balance after your account was invoiced on 2016-08-13 is R 623.92. We have emailed you your account statement reflecting the credit that was passed and your outstanding balance, reference number: ********** 2.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
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