The MoMo product is terrible and needs more oversight and accountability to customers

I cashed in R2 000 on the 16th of August. It is now the 20th of August. Ozow confirmed the money is in Momo's account. Nonexistent customer care and they keep telling me I may or may not receive the money by the end of the day today (this business day) but they also don't know. I've been loyal to MoMo for a long time and I regret is deeply. Even the customer service is terrible.

If you were ever considering using MoMo South Africa then immediately reconsider. It's not worth it. The whole setup feels so cloak and dagger. If you've successfully cashed in and out before then be grateful and don't do it again.

Mtn is a reputable company. Why are they allowing momo to operate like this?