THE LAST STRAW! PATHETIC SERVICE PUTS ME IN UNNECESSARY DEBT AGAIN!!!

In October 2020, i proactively contacted MTN knowing that my Data contract was coming to an end and advised that at the end of the contract, the relationship should be terminated. To date that request has not been actioned and i have now been debited R539 for over 6 months paying for something i do not use, nor are in possession off! I Have had a previous issue with MTN were i was a victim of internal ***** to which I had the burden of debit fall upon me. it took them ages to resolve! Senior Management in retentions spoke to me and assured me that these such service breakdowns will not reoccur to retain me as a customer! WHAT A LOAD OF HOG WASH.... HERE AGAIN I AM PLAYED THE FOOL!!!

Here is what i expect... ALL MY FUNDS REFUNDED IN FULL PLUS INTEREST as this has put me if further Debt on my overdraft!.. Avg overdraft interest rates are 19%... this to be resolved and closed before month end!