1 reviews | Active since Mar 2017
The incompetence which is going between Mtn and their underwriters!!!
<p>I have lodged an insurance claim with Mtn more than two weeks besides the mismanagement of the claim and the incompetence of the claims facilitator i have all but given up on the network as for resorting to their call center you'd be wasting only your time and looking for high blood pressure unnecessarily. what is one to do for proper service??? Please HELP!!!!!! </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***