The growing rate of terrible service as the COVID pandemic tapers off!!

Good Day All

Below is a review from SIMON D on Feb 2017, one would think that the company would learn from prior mistakes. I have just opened an account and after EVERY CALL my phone is hijacked by a USSD message and there is no way to switch it off. I call their call centre and the assistant cannot discern between a USSD message and an SMS. I get 2 sms notifications after the call one to open a ticket for the complaint and then directly after one to close the ticket. NOTHING WAS DONE! **** SERVICE!! REMEMBER I have a cool down period and WILL cancel this contract!!

Terrible Service

Phone hijacked by a black screen to send business cards all the time Switched to MTN. Now every time I make a call, MTN hijacks my phone with a USSD session asking if I want to send a business card to the caller. It's unbelievably annoying and you can't turn it off.

now when I get a missed call the same thing happens - asking if I want to send them a message.

what the hell is this? I don't want it and will never use it. I can't turn it off and it takes over the WHOLE PHONE. You can't do anything until you cancel it.

FFS this cannot be legal.