The Glen MTN opposite verimark is so pathetic

<p>on monday i went to MTN as I am due for an upgrade. Conny Mayiyane helped my husband and i. we managed to upgrade on the one contract. however because i wanted the Samsung S7 pink gold and Gear S2, Conny had to order this for me and she adviced it will be in the store either Wednesday or Thursday. So today my husband and i went into the stores and queried about the phone. the lady went to the back to check and came back and said they have not received it. i asked her to check on the system whether or not the order was placed and she said no she cannot check only the manager can. this is real pathetic service from the glen MTN. not once but twice have i bumped my head my using this branch. to top it off i i want my husband to have to access on my account as the contract his using is on my name, once again the glen mtn said i should phone 808 which we did and customer services said that we need to do it in store. we went in store and requested the above and again they told us to phone 808. MTN need to stop employing lazy and unfriendly people. i am very disgusted with the glen mtn and MTN headoffice need to do something about this. you guys need to stop messing me around as i am wasting my time and petrol by going to you.</p>