AG
Alreze G
1 reviews | Active since Sept 2013
27 Feb 2015, 11:15
The FINAL straw
Application for a contract approved. Then only to find out they have no nano sim cards but thats not the worst then they need to lift my credit limit which 2 days later still hasnt been done. Ive gone to menlyn twice and they are so rude!! They only bother checking the system when you as a customer goes to look as see whether it gets done. Then while on this site I've been holding to talk to someone who can do a credit raise but 3 people and 33min later still nothing. Still holding. <br> This is ALWAYS happening! Probably the 10th+ issue ive had with them and want things resolved TODAY!!
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
10 Mar 2015, 14:27Hello AlrezeGordon,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that this has been escalated to regional management for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that this has been escalated to regional management for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply10 Mar 2015, 14:27
Official
Hello AlrezeGordon,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that this has been escalated to regional management for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that this has been escalated to regional management for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Best regards,
